Privacy Policy
Effective Date: 07.05.2025
By accessing or using the Vocantra website, you confirm that you have read, understood, and agree to be bound by these Terms of Use and our Privacy Policy. If you do not agree with any part of these terms, you should not use our website or services.
Vocantra (“we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you provide through our website.
- Information We Collect
We may collect the following types of information:
• Personal details (name, email address, language level) provided during booking.
• Payment data (only via trusted third-party services: Patreon, Binance Pay, crypto wallets).
• Communication data when you contact us or complete forms.
• Website usage data via cookies and analytics tools.
- How We Use Your Information
We use your information to:
• Provide language lessons and customer support.
• Improve our services and website experience.
• Process payments and send receipts or confirmations.
• Communicate updates, promotions, and administrative info.
- Data Sharing
We do not sell or rent your data. We may share data with:
• Payment providers (Patreon, Binance Pay, etc.).
• Email services (for confirmation emails).
• Legal authorities if required by law.
- Your Rights
You have the right to:
• Request access, correction, or deletion of your personal data.
• Withdraw consent for data usage.
• Disable cookies via browser settings.
- Data Security
We use SSL encryption and secure services to protect your data. However, no method is 100% secure.
- Third-Party Links
We are not responsible for privacy practices of external links.
- Children’s Privacy
Our services are not intended for children under 13. We do not knowingly collect data from them.
- Changes to This Policy
We may update this policy. You will be notified of significant changes.
Contact us: languages@vocantra.com
Terms of Use
Effective Date: 07.05.2025
By accessing or using the Vocantra website, you confirm that you have read, understood, and agree to be bound by these Terms of Use and our Privacy Policy. If you do not agree with any part of these terms, you should not use our website or services.
These Terms of Use govern your access to and use of Vocantra’s website and services.
- Acceptance of Terms
By using our site, you agree to these terms. If you do not agree, please do not use the site.
- Services
We offer online language lessons. Bookings are subject to availability and payment. Each lesson lasts 50 minutes (30 minutes for trial).
- Payments
Lessons are sold in bundles (e.g., 4 lessons). Payment is required in advance via:
• Patreon
• Binance Pay
• USDT, ETH, BTC, or SOL wallets
- Cancellations and Rescheduling
Lessons may be rescheduled or canceled at least 12 hours in advance. Otherwise, the lesson is considered completed. Special cases may be discussed with your teacher.
- Refund Policy
Trial lessons are fully refundable. Payments for regular lessons or lesson packages are non-refundable once the lessons have begun or the package has been activated, unless otherwise explicitly agreed between the student and the teacher.
- User Conduct
You agree not to:
• Use the site for illegal purposes.
• Share false information.
• Record lessons without consent.
- Intellectual Property
All content (videos, materials, logos) belongs to Vocantra or its teachers. Do not copy or distribute without permission.
- Limitation of Liability
We are not liable for any technical issues, missed lessons due to user error, or external service failures.
- Modifications
We may revise these terms at any time. Continued use means you accept those changes.
Contact us: languages@vocantra.com